Our delivery charges are calculated and shown when you add your items to the shopping basket and are based upon destination, weight and size. The lowest charge we have for most of the UK is just less than £6.00 + VAT, and the highest, for large frames is approximately £12.00 + VAT. For offshore destinations and the highlands of Scotland the charges are more expensive, reflecting the costs imposed upon us by our parcel carriers. We sometimes have free delivery offers, and these are shown in your shopping basket.
We do not offer a weekend frame delivery service (other than Royal Mail) on grounds of cost. However, if you really want the goods delivered on a Saturday then please contact us to discuss with our sales team.
This is quite an expensive service, and we would highly recommend you try and arrange an alternative weekday delivery address.
We do not offer discounts specifically for students. However, all of our prices are set to be the lowest in the industry for comparable products.
We are confident that we can beat any genuine price for the same product, sold on the same terms. Let us have the details and we will see what we can do.
Despatch of all orders is usually made within approx. 5-7 working days during peak times. If you have an urgent requirement we have a priority service available at extra charge, but please contact us before ordering. If for any reason the timescales cannot be honoured you will be kept informed.
The prices shown on the website do not include V.A.T. This is included, along with delivery charges, when your item(s) is/are added to the shopping basket.
After the goods are manufactured, we despatch using either Royal Mail or our nominated parcel carrier (currently City Link). Mail usually goes 1st class and parcels are delivered on a next working day service. The carriers usually delivers between 7:30am and 6:00pm, however we don't exactly know what time they will deliver to your door. Timed deliveries are possible at extra cost - please contact us to discuss.
If you live in a V.A.T-free part of the UK such as the Channel Islands, we can deduct the V.A.T for you prior to invoicing. However, this requires some manual intervention at our offices so please contact us prior to placing your order.
We are happy to say that we do offer discounts. Have a look at our standard discount structure.
Get in touch using our Contact page or call 01480 214777. (Mon - Fri 9am - 5pm)
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