Did you know? 99% of our orders are delivered on or before the estimated dates
Our current estimated delivery lead times are 8-10 working days. You can however opt for a priority service if you require your frames within 48 working hours. If for any reason the timescales can't be met we will inform you immediately and may offer you a suitable alternative style. All orders are delivered Mon-Fri between 9am - 5pm. If you desire Saturday delivery please contact us.
All delivery charges are calculated automatically in the shopping basket. Goods are despatched using our nominated parcel carrier on a next day service or Royal Mail.
When deliveries are made by our parcel carrier, the delivery charge is for 1 attempted delivery only. During checkout we offer you the ability to add delivery instructions should you not be in, we strongly recommend you leave these instructions or additional re-delivery charges may be applied.
We ask that, should your item fail to arrive in the allotted timescale, you contact us as soon as possible so that we may investigate with the parcel carriers. Any dates quoted for delivery are approximate only and we will not be liable for any delay. It is your responsibility to ensure that you order from us in adequate time to prevent any disappointment resulting from late shipment.
We only deliver to locations within the UK. For any specific requests please contact us to discuss feasibility.
Get in touch using our Contact page or call 01480 214777. (Mon - Fri 9am - 5pm)
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