Every aspect of our company revolves around you, our customer, from the frames to the website we have you in mind. Our customer service team have a wealth of framing knowledge to help you out if you get stuck and can't find a solution on the website. Their goal is to settle for nothing less than your complete satisfaction.Back to top
We will always aim to surpass your expectations. If for instance a frame you have ordered has gone out of stock we will ring you and offer you an alternative which is superior to the frame you ordered at no extra cost. We believe that the little things make a big difference.Back to top
If you are worried that the frame you are viewing might not match perfectly with your new picture or interior then you can request free samples of the frame or mount you are interested in. You can request up to 10 various frame styles.Back to top
"Just to let you know how impressed I was with the excellent service you offer. My frame only took one week to arrive and was left in exactly the place I requested it to be left if I was not at home. My 1000 piece jigsaw is now perfectly framed and hanging on the wall for everyone to admire. Your website is the easiest I've ever used and gives a clear picture of what you're ordering. I have taken pictures of my framed jigsaw to show people and have already started to recommend you to others. Thanks again for a fantastic service." NicolaBack to top
We treat our customers the way we like to be treated ourselves. It starts with answering the phone - ourselves, and doing so quickly. We answer more than 90% of calls within 20 seconds - that means nine times out of ten you’ll be through in a flash.
There’s no one reason why our service is so good. We focus on avoiding problems in the first place and fixing them fast when they very rarely happen. We understand that it's in our own interest to continue to deliver the service we are well known for.Back to top
Get in touch using our Contact page or call 01480 214777. (Mon - Fri 9am - 5pm)
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